This position is open for candidates who can join within 30 days time span only
Responsibilities:React JS Development, HTML, CSS and UI Development
SDIL- Software Data(India) Ltd-As per the name of our company we are a full-fledged software services setup, headquartered at New Delhi, with a Regional office at Bangalore and a Business Office at Pune.Our company, SDIL in short, was established in 2001, in India, to take care of business in APAC region for its parent company DATA Inc (DI) in the US. DI is a well-established global group of software services companies with its headquarters at Montvale, servicing major Fortune 500 companies since 1983. Established as a staff augmentation company, the company has seen significant growth; turning into a total solutions provider offering a full range of software services in North America, Europe and Asia. In India, it operates under the brand name of SDIL.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases