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QUALITY MANAGER / QUALITY ASSUSTANCE / QA MANAGER (BPO)

Keywords / Skills : Quality Manager, QA, QA Manager, Ecommerce, E -Commerce, Manager, Bpo, Domestic Voice Support, Call Center

5 - 10 years
Posted: 2018-11-04

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Quality Assurance - Manager
Education
Any graduate
Posted On
4th Nov 2018
Job Description
Should have done some certifications in the field of quality assurance, preferably Six Sigma. Should know about 7 tools of quality

Process improvement project , automation will be additional advantage  candiadtes should be fluent,English+HIndi,Should Monitor QAs , deviations & take initiate corrective measures..
Participate in design of quality parameters & standards (SOP)
Identify the gaps in current process & systems in order to improve overall
quality of Process.


About Company

Subhadrajobs
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