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Quality Lead

Keywords / Skills : Quality Lead, Quality leader, International BPO, Inbound Process

2 - 6 years
Posted: 2018-08-17

Job Description
Monitor calls to ensure Client and Intelenet standards are maintained.

· Would need to ensure deadlines are met with 100% accuracy.

· Need to be part of calibration process.

· Would be required to constantly give feedback to the floor in terms of areas of opportunities.

· Daily reporting of the tasks completed and areas of opportunities.

About Company
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