A leading Manufacturing company in Navi Mumbai is looking for a suitable candidate as QA Assistant. Job Responsibilities : 1) Panel incoming & outgoing material QC 2) Panel related QC doc. & records, calibration certificates etc. 3) Panel related observation (Assembly, testing, packing) 4) He must be aware of ISO doc. & IQC & FGQC. Educational Qualification : A Degree /Diploma in Electrical Engineering Experience: 1-2 years in QA /QC department for Electrical company Salary: As per the market norms If interested kindly mail us your updated resume with Salary details and Notice period to [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases