Candidate Key Skills: Chemistry based technical knowledge should be strong academically, should be willing to test Adhesive Tapes and films, Job Profile: Peel Adhesion Testing of Adhesive Tapes Track of Raw material QC with Batch nos Issuing of Test Certificate of finished goods Participation in R&D projects for new product development. Expansion of scope to include Heat Testing, Shear Testing and other testing parameters of Adhesive tapes and Films. Gender: Male/ Female Office Timing: 10:00 to 6:30
Education Specialisation Details Graduate B.Sc Chemistry Diploma Mechanical Diploma Chemical
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases