We have requirement ofr our client which is a Limited company having manufacturing unit in Kala Amb in Himachal, which needs QA/QC head for their Pharma/cosmetics products manufacturing company. The experienc desired is around 12 to 15 years and the budgeted Salary is around 10 to 12 Lacs p.a. The person must be Must be excellent in IPQA /Documentation controls. The qualifiation desired is B.Sc./M.Sc./B. Pharma/M. Pharma . If you are keen for a change and can attend interview immediately, do send your cv on mail. We will get the CV short listed for fixing your interview. We will process immediately after we receive your reply. Thanks ADHIR KISHORE APS PLACEMENT KUNDAN HOUSE, 16 NEHRU PLACE, N.DELHI-110019 CELL: 9810161223
Tech Support , Technical Support, Technical Sale, International voice process, US process Inbound Calls, international call center, Quality, Escalation, feedback, International BPO, International KPO, freshers, experienced, call Center , Flipkart
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases