Our client M/s Abdullah Faleh Al Dossary Sons, a leading contracting company engaged in construction projects of oil & gas, refinery, petrochemical and allied industries is hiring QA/QC Civil with the following eligibility for their projects in Saudi Arabia.
BE/B Tech or Diploma in Civil Engineering with 5 Years Experience out of which at least 4 Years in Saudi Arabia.
Refinery & Petrochemical Plant experience is mandatory,
Client interview to be held in Hyderabad, Kerala & Tamil Nadu.in 3rd week of Dec-2018.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases