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Keywords / Skills : QA Lead, QA, Quality Analyst, Quality Assurance Analyst, Test Lead, Quality Analyst Lead, Quality Assurance

0 - 0 years
Posted: 2019-10-01

Industry
ITES/BPO
Function
IT
Role
Team Leader/ Technical Leader
Quality Assurance Executive
Posted On
1st Oct 2019
Job Ref code
152796
Job Description
Job Description :

GENERAL DUTIES & RESPONSIBILITIES
• Provides guidance in the preparation of technical appraisals of programming languages and systems, computational software and related technology.
• May oversee integration of computers in overall functions of scientific computation, data acquisition transmission and processing.
• Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill requirements for quality, to uncover errors or deficiencies in processes and deliverables and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity and quality.
• Manages and/or participates in overall audit process.
• Monitors applicable business unit work to ensure consistency and compliance with standard processes.
• Contributes to the tactical and strategic planning for future quality programs.
• Stays current with process-related industry standards.
• Communicates quality information throughout the organization.
• Supports development and delivery of training in quality matters.
• Leads and mentors quality assurance team members.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in computer science or related field or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Thorough knowledge and use of process improvement and quality management methods, tools and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused
• Considerable knowledge and qualification in company’s standard processes and one or more best practices quality approaches, e.g., CMMI, ISO, six sigma, total quality measurement
• Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs
• Considerable knowledge of the basic principles, processes, phases and roles of application development methodologies and software development life cycles (SDLC)
• Considerable knowledge of the software applications, business operations and processes used within the division
• Skill in understanding clients needs, establishing credibility and building client relationships
• Considerable skill in analysis, solid decision-making and problem solving
• Skill in basic statistics
• Ability to work collaboratively with others to achieve the company and project goals
• Ability to influence and motivate clients and employees
• Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded
• Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals
FIS JOB LEVEL DESCRIPTION
Supervisory/developing management role – manages the coordination of the activities of a smaller team within the department with responsibility for results, including costs, methods and staffing. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Provides guidance to a smaller team within latitude of established company policies. May works with senior managers to recommend changes to policies and established procedures that affect the team. May work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Follows processes and policies in selecting methods and techniques for obtaining solutions. Acts as advisor to team members in meeting schedules and/or resolving problems. Develops and administers schedules, performance requirements and may have budget responsibilities. Typically requires a minimum of three years of experience and one year leadership experience.

About Company

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.<p></p> FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here<p></p> For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. <p></p> As part of the selection process this role may require an assessment to determine suitability
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