Shikara Constructions Pvt. Ltd. (AN BS EN ISO 9001:2008 CERTIFIED COMPANY) a pioneer name in the field of Building Construction.
Ex – Defense Commissioned Officers / Army / Military / Navy / Air Force who are willing to work for our Building Construction Company with relevant experience are required.
Qualification & Experience: -B.E. / B.Tech in Civil Engineering with minimum 10 to 15 years experience in Ex – Defense Commissioned Officers / Army / Military / Navy / Air Force. -Computer literate. -Civil Engineering products and suppliers knowledge, including supply chain management. -Technical knowledge of R.C.C/Finishing works for High Rise Buildings. -Planning and sequence of works execution. -Technically oriented and proactive Desired Profile -Management of site staff and all contractors involved in the construction activities. -Inspection and execution, especially from the aspect of quality, progress and use of value added materials, resulting in economy. -Overall communication and interaction with architect, RCC consultants, contractors, staff and top level management etc. -Scrutinize the bills of all contractors and suppliers. -Preparing tender documents including quantities take off of each project for each and every construction activity. -Age upto 50 years.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases