Expertise in handling building projects right from construction to setting up the lines, machinery and utilities. Candidate with prior/present experience of having worked for a Garment Unit /Project would be preferred.
Sal budget = USD 30,000 to 36,000 PA / negotiable + all other expat benefits.
Exp = 14 - 18 yrs / Open
Education = B.E in Civil, Electrical or Mechanical Engineering from a reputed institute.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases