About Us : We at Vitasta Consulting Pvt. Ltd are servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.
About Company : A leading international company in the fields of safety technology.
Roles and Responsibility :
Position Title : Project Manager Education : Bachelor of Instrumentation / Mechanical Location : Mumbai Experience : 10-15 years Purpose of Function : To achieve the Planned Sales Revenue from the Focus Oil and Gas Market Segments in the assigned territory Tasks and Responsibilities :
Key Account Management EPCs
Identify & Register companys product as a vendor with Key Accounts & EPCs and Contractors
Create Demand with these EPCs for company Projects
Pre-sales Activities with the EPCs
Work closely with Key Account Managers to focus Project Business
Create Contact Matrix
Performa Sales Process
Projects Funnel Development & Maintenance in CRM PSUs & EPCs
Order Forecast alongwith Monthly Order Entry and Netsales Development
Liasion with System Integrators and Channel Partners
Handing over of Secured Projects to Fulfilment Team
Cross Functional Team Work
Support the Segment/Business Managers for developing the Projects Business in designated territory
Support the Service Manager to implement the Service Plan in designated territory
Work Closely with Area Safety Sales Team.
Learning and Self Development
Learn comppanys Processes & Quality Systems
Participate in Self Learning within & Outside company Knowledge base
Improvement in Soft Skills
Additional Roles :
Provide Market Information for Management decision Process
Manage Credit Control & Receivables with Customers & Business Partners
Support Marcom Activities for implementing the Operative Marketing Plan.
Related Experience : Project Sales Experience in the related Territory. Experience of handling Instrumentation Systems or Projects Sales to the Oil & Gas, Petrochemical industry. Knowledge of Fixed Gas Detection System and O&G Safety portfolio is preferred. Working Closely with System Integrators, EPC Contractors, Consultants and Suppliers etc. Skills, Special Competencies :
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases