Join us on our exciting journey!IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
Good Clinical Domain knowledge understanding clinical phases and Work expr must be in clinical domain with min 2 projects (Phase I-IV).
Create Data transfer specification by referring the eCRF, Annotation of eCRF, knowledge on Protocol.
Create SAS datasets of clinical data from raw data; create status and efficacy datasets; create project specific
macros and formats; load client data from other platforms; prepare data to be sent to clients.
Create listings and Custom reports as per customer requirement.
Knowledge on Vendor Import programmer
Strong Technical knowledge on SAS programming, CDISC SDTM standards, Semi SDTM (Sponsor based standards).
SAS /BASE, SAS/Advance SAS, SAS/ Macros, SAS/SQL & SAS/SAS Grid knowledge is required.
Data listings, in accordance with approved statistical analysis plan and shell displays for clinical research studies.
Code is to be written using Base SAS programs, SAS procedures, or standardized macros. Perform data checks
as needed to understand structure and content of data.
Coordinate the different project stake holder on project deliverables.
Create and maintain Standard QC documentation and maintain the accuracy.
Good Communication skill
We know that meaningful results require not only the right approach but alsothe right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases