Keywords / Skills : Community Medicine, MD, Assistant Professor, family health care, epidemiology, biostatistics, public health administration, health care delivery, national health problems, medical anthropology, Primary healthcare, Secondary healthcare, Tertiary healt
The Mount Zion Medical College is a 480 bedded hospital approved by Medical Council of India and was established in the year 2012 by the Mount Zion Charitable and Welfare Trust at Chayalode, Ezhamkulam, Adoor; a green, calm, quiet and serene area flourished in 32 acres. The Medical College is about 8 kilometres away from Adoor and can be reached by road from Adoor or Pathanapuram. The Medical College is recognized by the Medical University and approved by the Government of Kerala. Mount Zion Medical College has received the letter of permission from central government of India, Order No.U-12012/781/2014-ME (P-11) dated 18th July 2014 to start admission for 100 students for the academic year 2014-15.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases