Supervision and Co-ordination in Operations Line operation as per plan, Ensure availability of Input Materials, Manpower etc. Monitor the Hourly Production on each machine. Responsible for Quality Control, Focus on acceptance / rejection of products as per specification. Industry:Automobile / Auto Anciliary / Auto Components Functional Area:Production , Manufacturing , Maintenance Role Category:Production/Manufacturing/Maintenance Role:Production
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases