Jobs By Location
Jobs By Skills
Jobs By Industry
Jobs By Function
JOBS FOR WOMEN
SPECIAL ABILITY JOBS
Jobs by Recruiter
Jobs By Company
Jobs by Industry
Oil and Gas Jobs
View all Industries
Jobs by Location
Jobs in Bangalore
Jobs in Chennai
Jobs in Coimbatore
Jobs in Delhi
Jobs in Hyderabad
Jobs in Kolkata
Jobs in Lucknow
Jobs in Mumbai
Jobs in Pune
View all Locations
Jobs by Role
Accounts Executive Jobs
Business Analyst Jobs
Computer Engineer Jobs
Computer Operator jobs
Data Entry Operator Jobs
Graphics Designer jobs
Mechanical Engineer Jobs
Software Engineer Jobs
Jobs by Skills
Data Analyst Jobs
Digital Marketing Jobs
View all Skills
Job Search Strategy
Resume & Cover Letter
Free Job Alert
Special Ability Jobs
You are being redirected to CIIspecialablityjobs.in which is for disability recruitment. Click ok to continue if relevant or cancel to continue searching jobs on Monster.
Want recruiters to call you for this job opening?
Please fill in the details below:
Skip and Continue
Send me more jobs like this
Get Email Alert
Create Job Agent
Banking/ Financial Services
Bio Technology & Life Sciences
Construction & Engineering
Entertainment/ Media/ Publishing
IT/ Computers - Hardware
IT/ Computers - Software
Machinery/ Equipment Mfg.
Oil/ Gas/ Petroleum
Ceramics & Sanitary Ware
Courier/ Freight/ Transportation
Engineering, Procurement, Construction
Food & Packaged Food
Textiles / Yarn / Fabrics / Garments
Gems & Jewellery
Government/ PSU/ Defence
Import / Export
Law Enforcement/Security Services
Non-Ferrous Metals (Aluminium, Zinc etc.)
Public Relations (PR)
Shipping/ Marine Services
A confirmation message has been sent to your email, click on the link in this email to start receiving your job alerts.
Job alert is already subscribed for this Email ID
Get new similar jobs by email
Jobs in Other India
Informatica business solutions pvt ltd
Keywords / Skills :
All Jobs by this Recruiter
15th May 2019
Job Ref code
Our team provides technical support for Informatica products. Informatica is complex, enterprise-level software application used by fortune 500 organizations. We play a vital role not only for revenue generation, but also with Informatica’ s reputation within customers. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth. Our technical support team is being ranked #1, continuously for 11 years, in customer loyalty for the Data Integration sector, within the globe
We are looking for a
, with a proven record of accomplishment in technical field to join our Advanced Support team.
As an employee with Informatica, You will be part of a strong team of knowledgeable and committed technical specialists and connected onto the worldwide Informatica technical pool. Thriving in a fast-paced and complex Informatica environment, you’ll work with the flag ship product PowerCenter customers and solve their complex technical problems, related to the product and its connectors, adaptors associated ecosystem, database, OS, Network etc. On the job training and on-going learning and development are a key part of why our professionals are widely respected and are treated as world number one in technical support arena.
Our Ideal Candidate
You have product sustenance experience, advanced problem-solving skills and technical aptitudes that allow you to adapt to new circumstances and learn quickly when facing new problems and challenges.
You’re a natural leader who is resourceful and strives for excellence.
You possess good communication and customer-relationship skills – responsiveness, sensitivity, diplomacy
Is comfortable working both independently and collaboratively
You are comfortable to program in JAVA, C++ and have in-depth knowledge on systems (OS etc.) programming
Applying your superior business acumen and resource management skills you meet requirement and set the example for good work procedures. In addition to the attributes mentioned, you’ll also be able to:
Inspire and motivate people to rally support behind the vision, make it sharable by everyone.
This key individual will serve as Product Specialist for both internal and external customers. This position will also work closely with internal development and support staff to solve technical product problems and provide third line support. Primary responsibilities involve troubleshooting complex technical problems, proposing probable fixes and working with the customer and Informatica development to resolve technical roadblocks. Will also facilitate, drive and support the customers' implementation process, working closely with our customers' implementation teams and Informatica technical support. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships.
Additional responsibilities include but are not limited to the following:
Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web.
Reproduce product behaviors to determine the problem root-cause(s), issue work-arounds and solutions.
Coordinate with Quality Assurance and Engineering teams to support in identifying, reporting and resolving product defects.
Author, edit, publish and maintain an on-line knowledge base of known issues/solutions.
Provide regular reports for management that measure the effectiveness of the technical support function
A BS/MS in Computer Science or related technical field,
3-5 years of industry experience in Big Data environment or enterprise software sustenance/support.
Analytical and problem-solving skills, strong debugging and troubleshooting skills.
Good aptitude in multi-threading and concurrency concepts.
General operational expertise such as good understanding of system’s capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks.
Ability to write programs in Java
Good knowledge of database structures, theories, principles, and practices.
Excellent grasp of relational database management theory and practice.
Good knowledge of Linux /Unix
Hands on experience on Linux/Unix scripting
Constructively work together as a team, sharing ideas and resources
Ability to work with minimum supervision
Ability to work under own initiative and respond to peaks in demand
The candidate must be proficient in spoken and written English to be able to communicate with Customers globally
Rate this Job
People also viewed
Product specialist Jobs in Top Cities
Product specialist Jobs in Jaipur
Product specialist Jobs in Kolkata
Product specialist Jobs in Bangalore
Product specialist Jobs in Noida
Product specialist Jobs in Hyderabad
Product specialist Jobs in Delhi
Product specialist Jobs in Mumbai
Product specialist Jobs in Chennai
Product specialist Jobs in Gurgaon
Product specialist Jobs in Pune
Product Manager Jobs
Medical Representative Jobs
Professional Service Officer Jobs
Territory Business Officer Jobs
Product Executive Jobs
Territory Sales Manager Jobs
Career Advice to Find Better
Resume & Cover Letters
Work Life Balance
7 frequently asked BPO Interview Questions
6 questions to ask at the end of your job interview
Here is how you can ace these Amazon technical interview questions and answers
Active Directory Interview Questions and Answers
Top Amazon interview tips will help you land the job of your dreams
How to Stay Happy at Work
Exercise your way to good health and success
Want to be more productive at work? Get a good night's sleep
4 Fun pranks to play in office on April Fools' Day!
7 time-saving secrets to help you leave office on time
6 Questions to ask yourself when writing your resume
How to write an effective cover letter - 9 tips to get you started
Sample Job Objectives
5 tips to edit your resume like an expert
A complete guide on CV preparation
Should you negotiate your first salary
Why is he making more than me?
Be Paid What You're Really Worth
Money Talks: how to negotiate a salary and get that little extra
Negotiating your first salary
Medical Sales Representative[Pharma Sales] PAN India Openings
Pharma Sales, msrMedical Representative,Medical Rep,Pharma Marketing,Sales Marketing Pharma,MR
1 - 3 years
CBSE Residential School-Lakhimpur,Uttar Pradesh
Bhoumik Consultancy Services
CBSE,Communication Skills,PRT,TGT,Admin,PTI ,Media Manager,Event Manager
2 - 5 years
CIE Residential School-Panvel,Navi Mumbai
Bhoumik Consultancy Services
CIE,Communication Skills,PPRT,Music,PGT IP,Vocal
Navi Mumbai, Other India
2 - 5 years
View All Similar Jobs
Rate this job
Quality of Job
Rate the company based of this job for you
What is the relevance of this job for you?
0 - 2 yrs
Job Details :
2 - 6 years
Job Location :
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
Sign Up Here to Apply
- Bengaluru / Bangalore
- Bengaluru / Bangalore
- Bengaluru / Bangalore
Customer Service/ Call Centre/ BPO
Finance & Accounts
Walkin for you