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Product Advisor,Business development associate/CUSTOMER CARE ASSOCIATE

Keywords / Skills : CCE, Customer Care Officer, CSA, CSE, CCA, Customercare executive, VOICE, Telesales, Telecalling, Tele marketing executive, Counsellor, Telesales executive, Telemarketing, Telecaller

0 - 2 years
Posted: 2019-01-02

Industry
Entertainment/ Media/ Publishing
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
2nd Jan 2019
Job Ref code
AL2119
Job Description
1)People Interactive-Janakpuri,Patel Nagar,Gurgaon,Preet Vihar
Role: Product Advisor
Qualification-Graduation
Average to good communication skills
Salary-upto 16k pm
General shifts
Graduate freshers with good communication skills may apply
Job Description
Company People Interactive (I) Pvt. Ltd.

Location New Delhi (East Patel Nagar)

Department Retail

Business Unit Shaadi.com

Group Market Development

Title

Product Advisor

Role

We are in the business of finding people happiness and consequently somebody who is jovial, mature, resultsoriented
and cares deeply for our customers will be able to succeed in this role.
Product Advisor is responsible for making sales calls and closing sales pitches with the member.
Responsibilities
· Calling up existing customers of Shaadi.com and explaining the benefits of our product and services,
making a sales pitch for paid memberships.
· Update the CRM with feedback on the calls made
· Ensure that the daily number of calls and scripts are adhered
· Ensure that the daily and monthly collection targets are met
· Maintaining basic reports related to own sales

Requirements

1. Bachelor’s Degree preferred
2. Around 2 years of relevant experience desired
3. Very strong verbal communication skills and at least average writing skills
4. Clear diction and clarity in speech (nasal voice, lisps, stammer etc to be avoided)
5. Fresher with good confidence and convincing skills or experienced in outbound telecalling
6. Good communication skills in the local / regional language, average English speaking skills
7. Good team player
8. Basic typing speed for updating feedback on computer



About Company

Executive Search Firm
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