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Process Specialist (International Voice Process)-Data Collection

Keywords / Skills : International Voice, Market Research, Night shift, Voice Process

1 - 4 years
Posted: 2018-08-10

Market Research
Customer Service/ Call Centre/ BPO
Customer Service Executive (Voice)
Any graduate Other
Posted On
10th Aug 2018
Job Description
Greetings from Markelytics Solutions!

Please go through the below details:

About the company:

Markelytics Solutions Ltd. is a leading global Market Research agency providing end-to-end research solutions, trusted by the best. Established in 2003, today, we are part of market leader Cross-Marketing Inc. which is listed on Tokyo Stock Exchange. Markelytics has worldwide presence to facilitate real market intelligence using latest methodology, best-in-class research techniques and cost-effective measures for world’s leading research professionals and agencies.

Headquartered in Bangalore, India, we have offices in New Delhi and Mumbai (India), San Francisco and Hamilton, New Jersey (US), Dubai (UAE),Singapore, and Tokyo (Japan). We do business with clients in 80+ markets across the globe covering Asia, Africa, Middle East, America and Europe and use state-of-the-art technology and operational excellence to best serve our clients.

We are a leading provider of Full-Service Research, Global Project Management, MR Operations and Online Panel Services. Our services include MR-Full Service, Global Project Management, Data Collection, Survey Programming, Data Processing, Analysis and Reporting. Our specialty panels include a dedicated proprietary Healthcare panel set up with extensive reach in North America and Europe.

The collective expertise, talent and proficiency of our team help us deliver best-in-class services to our clients across different time zones with unmatched efficiency.

Company Website:

Job Location: Vijaynagar, Bangalore.

Job Openings in the Department of Data Collection.

Short Job Description :

> Online or Phone Research for medical professionals and database, who will fit the research requirement of clients

> Interaction with Healthcare professionals (like Physicians, AHPs, C-levels, etc.,) and gather their opinions on various topics (like treatment methodologies for various medical conditions, assessment of new drugs, efficiency of medical equipments, pharmaceutical companies, etc.,)

> Completion of surveys on phone with Healthcare professionals

> Respond to Healthcare professionals on all their queries

> Handling multiple projects, clients and delivering projects within desired timelines

> Instrumental in developing/improvising Healthcare Panel for their respective countries using various resources available

> Effective communication with internal teams, stakeholders, clients on various projects for smooth transition of the projects and quality delivery

Job Requirement: 
>Experience in International Voice Process is a must.
>Excellent communication skills.

>Should be willing to work in Night Shift. 
>Candidates from Market Research industry are preferred.  

If interested , Please email your resumes to [HIDDEN TEXT].

About Company

Markelytics Solutions India Pvt. Ltd. is one of India's leading Off-shore MR Agency and offers services in Global Project Management, Survey Programming for Web and CATI Studies, Global Data Collection Capabilities, Centralised Data Processing and Tabulations, Tab Analysis and Reporting Solutions.
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