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Process Specialist in Order management

Keywords / Skills : Process Specialist , Order management, subject matter expertise, BPO , customer orientation, customer service

3 - 5 years
Posted: 2019-10-19

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Process/ Work Flow Analyst
Posted On
19th Oct 2019
Job Description
Infosys BPM is hiring for Process Specialist in Order management for Pune location.

Please find the job details below:



Designation :Process Specialist

Role :SME
Education : Any graduate

Exp : 2.5 to 5 years

Shift :US/UK/Australian

Key skill requirement:
  • Provide subject matter expertise for complex issues
  • Address require training needs for filling knowledge gaps
  • Identify and communicate opportunities for continuous process improvement
  • 3-5 years of relevant experience with at least 1 year experience in BPO environment
  • Strong customer orientation
  • Clear written & oral communication/customer service skills with external as well as internal customers
  • Sound analytical & interpersonal skills.


If interested kindly revert with your updated resume and below details to [HIDDEN TEXT] asap.



Total experience in order management:

Current CTC:
Expected CTC:

Notice period.

Regards,

Mythri Rathish

Sr. Recruiter | Talent Acquisiontion Team

Infosys BPM Ltd


About Company

Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
About Recruiter
Mythri s
HR - Recuiter
Infosys BPM Limited
...
Skills I hire for CA, Accountants, Java /.net developers,Quality analyst, Tech support, mortgage,SAP, oracle
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