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Process Developer \u2013 Content Review

Keywords / Skills : Process Developer, Process Executive, Process Analyst, Process Associate, Report Analyst, Data Analyst, Customer Service, Content Reviewing, Customer Support

Posted: 2019-11-10

Other Media/ Journalism
Posted On
10th Nov 2019
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Job Description
Job Description :

Inviting applications for the role of PD, Content Review

We\u2019re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and escalate issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Minimum qualifications

Any Graduate (PG an added advantage)
Freshers are eligible
Must be proficient in \u2013 Hindi + English
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit ( .

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