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Process Developer \u2013 Collections

Keywords / Skills : Process Executive, Process Associate, Process Analyst, Report Analyst, Data Analyst, Account Payable, Collection Executive

Posted: 2019-11-10

Industry
ITES/BPO
Function
IT
Role
Software Engineer/ Programmer
Posted On
10th Nov 2019
Job Ref code
BFS009725
Job Description
Job Description :

Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Provide payment plans basis customer requirement
Qualifications
Minimum qualifications

Relevant experience
Strong Communication Skills (verbal and written)

Good customer handling skills
High Energy level

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit (https://www.youtube.com/user/GenpactLtd) .



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