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Process Developer - SalesForce - Application Support

Keywords / Skills : Process Developer, Salesforce, SFDC issues, project delivery , reporting, Customer Support, Customer Service

Posted: 2019-10-18

Industry
ITES/BPO
Function
Manufacturing/Engineering/R&D
Posted On
18th Oct 2019
Job Ref code
COR013396
Job Description
Job Description :

In this role you will have to create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.
You will need to provide support for SFDC issues/requests raised by internal teams and adherence to support SLA defined for SFDC application.
You will independently code, debug, revise and document intricate objects or systems. May design systems based on functional area assigned.
You will have to ensure delivery of the project as per specification, project plan and within budgeted cost and resources and Co-ordination with internal business team for project delivery and reporting.

Qualifications
Minimum qualifications

\u2022 B.E./B.Tech/MCA in Computer Science
\u2022 Well versed with software engineering techniques SDLC and Data management.

Preferred qualifications

\u2022 Prior experience in SFDC support

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit YouTube (https://www.youtube.com/user/GenpactLtd) .



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