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Process Associates , International Voice Process

Keywords / Skills : Sound analytical skills , Logical thinking, Attention to detail , Good verbal and written communication skills

0 - 1 years
Posted: 2018-12-15

Job Description
  • To address outstanding or assigned AR through analysis and phone calls by using available resources
  • Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
  • To report trends / patterns in denials, claim submission errors, credentialing issues and billing related road blocks to the immediate reporting manager
  • To meet the established SLAs (service level agreements) for production and quality
  • To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
  • To utilize the P & P’s (policies and procedures) established for the process and also stay updated with changes done with the P& Ps
  • To improve the performance based on the feedback provided by the reporting manager / quality audit team

About Company

We are an analytics driven, technology enabled Revenue Cycle Management ("RCM") Company providing medical billing, medical coding and business analytics services to leading healthcare providers across the US.
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