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Process Associate / UK / US Voice Support

Keywords / Skills : Customer Service Executive, international voice, customer support, uk voice, ug, tech support, customer sales, tech sales, us sales, Telesales Executive, Freshers, Undergrduate, Customer Care Executives, Outbound

0 - 5 years
Posted: 2019-09-07

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
12th Class (XII)
Salary
1.80 - 4.00 lacs
Posted On
7th Sep 2019
Job Description
Opening for Customer Service Representative / Process Associate - International Voice Process - Rotational Shift - Freshers & Experienced - UG - Two-way cab - Incentives - Benefits - Madhapur - HR HINA - 9121028533

Job Title – Customer Service Professional

Experience – 0 – 5 years 
Salary – 1.8 lacs p.a – 4 lacs p.a

Shift – Rotational shift

Type - International Voice Process

Working Days – 5 days work

Communication – Excellent in English

Qualification – 12+/Graduate/pg

Transportation - Two way Cab (home pick & drop)

Job Location – Madhapur


Roles & Responsibilities:

International Voice Process


The process is into UK/US Shifts, Cab facility is provided. 5 days working, 2 weekly offs, rotational and split offs

❖ Provide thorough support and problem resolution for customers.

❖ Maintain composure and patience in face of difficult customer situations.

❖ Build and maintain successful relationships with service providers, dealers, and consumers.

Functional Skill Required:

❖ • Qualification Graduates / Undergraduates.

❖ • Candidate should have Excellent communication skills

❖ • Candidate should be flexible / Willing to work in UK/US shifts/ Rotational Shifts.

❖ • Two ways Transport provided.

❖ • 5 days working, 2 weekly offs, (rotational/split offs).

Candidate Profile:
* Any UG with excellent communication skills.
* Freshers & Experienced.
* Any Career gaps also eligible.


Interview Process:

• HR/JAM Discussion

• Voice Screening

• Operations Manager Round

• Client round(US process) 

Send your C.V on

hina.siddiqui(at)impecconsulting.com and

can reach me on

HR HINA

9121028533



About Company

IMPEC Consulting Solutions is an end-to-end recruitment services and placement consulting provider, started with a primary objective of providing recruitment assistance and reliable placement solutions for clients
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