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Process Associate \u2013 Accounts Payable

Keywords / Skills : Process Associate-Accounts Payable, AP, invoices, cost Model creation and management, pre-sales process management and execution, sales support, internal audit

Posted: 2019-09-19

Customer Service/Call Centre/BPO
Customer Service Executive (Voice)
Posted On
19th Sep 2019
Job Ref code
Job Description
Job Description :

. Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment
. Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA
. Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc.
. Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker
. Maintain exception logs for process related exception as and when they occur for knowledge retention
. Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.
. Follow up with requisitions (via calls/ mails or tickets ) to solve hold invoice as per the AP guideline
. Adhere the internal compliance policy and guideline established by the management on their daily operational activities
. Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines
Minimum qualifications

. Graduate in Commerce (B.Com)
. Freshers are eligible
. Strong English language skills (verbal and written)
. Experience in cost Model creation and management
. Ability to handle pre-sales process management and execution
. Prior experience in sales support

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit YouTube ( .

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