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Process Associate(Back Office Support)

Keywords / Skills : Back Office Support, Back End, Chat Support, Email Support, Non Voice, Back Office Operations

1 - 6 years
Posted: 2018-10-22

Job Description
JD:

Experience - 6 months to 6 years - BPO Voice/Chat/Back office Experience (Preferred Semi Technical / Process- Telecom)

Qualification -BCA/BCS/BSC/BCOM/BA/BTech – Only full time graduates (No gaps in education). The candidate should have done at least 15 years of full time education

Good communication skills, both spoken and written with good comprehension of English language.

Logical & analytical skills to investigate and suggest solutions

Knowledge of computers – MS Office, etc.

Interact with other departments/teams through chats/emails

Ability to work independently within clearly defined parameters

Ability to learn quickly with a sense of ownership

Candidate should be ready to work in night shifts (including weekends)



About Company

I represent Magna Infotech, India’s largest Professional Staffing company with 10,000+ consultants in IT, ITES space.

Being in business for 2 decades, we offer customized staffing solutions under Contract, Contract-to-hire, pay-rolling, rebadging, MSP and SOW models
Only staffing company with domain competencies in IT staffing space for Automotive & Engineering, BFSI, Retail, Healthcare, Products, Services & Consulting, E-commerce and Telecom
Industry Focused delivery engine of 400+ recruiters hiring 1000 lateral IT professionals on a monthly basis servicing 250+ clients in Fortune 500.
Part of Quess Corp Ltd, USD 500+ Million turnover powered by more than 180,000+ employees across 20 nationalities.
Step-down subsidiary of USD 42+ billion multinational, Fairfax Financial Holdings Group; held through its Indian listed subsidiary, Thomas Cook India Limited.
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