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Problem Analyst - Mumbai

Keywords / Skills : "Problem Management", "Problem Mananger", "Problem Analysis", "ITIL", "ITIL Process:, "ITIL Management"

2 - 4 years
Posted: 2019-03-29

Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Systems Engineer
Posted On
29th Mar 2019
Job Description
Skills required:
  • Experience working within a Problem Management Team
  • Previous experience in managing software and application defects
  • Knowledge and understanding of Development methodologies and DevOps working practices
  • Problem Technique Decision Making skills
  • Excellent interpersonal and communication skills
  • Self-motivated
  • Flexibility in approach
  • Ability to work under pressure
  • Excellent customer facing and influencing skills
  • Ability to make decisions and take ownership
  • Experience using service management logging tools
  • Excellent knowledge of MS Excel
  • Previous working experience within in first/second/third line support
  • Good knowledge of networking and infrastructure environments
  • ITIL Foundation Accreditation
  • Technical Accreditation
  • Experience in other Service Management processes
Mail your resume at [HIDDEN TEXT]
Feel free to call 02249856846


About Company

PES HR SERVICES IS A RECRUITMENT AND STAFFING COMPANY BUILT ON TRUST. THE COMPANY SERVICES SENIOR AND MID LEVEL POSITIONS ACROSS VERTICALS OF AEROSPACE, OIL AND GAS, FINANCE, INFORMATION TECHNOLOGY, EDUCATION AND OTHER AREAS. WE HAVE A TEAM OF 35 RECRUITMENT PROFESSIONALS BASED OUT OF OUR OFFICES IN MUMBAI. WE HAVE HANDLED ASSIGNMENTS PAN INDIA AND ACROSS THE WORLD.
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