An Inhouse opportunity for Practice Head - Recruitment Consulting for Management Consulting/ Big4/ Strategy Consulting Vertical - Vertical & New Business Development (BD) -Team Mgt.& Development - Profit & Loss (P&L) Responsibility -Client Management Desired Candidate Profile Graduate/MBA with 4-10 years of experience into Recruitment Consulting,out of which at least 4 years in SPECIFIC vertical. Candidates with Recruitment Exp. should only apply. Candidates on a career break with relevant experience can also apply.
Human First Consulting Pvt. Ltd. Human First is a professionally managed HR Consulting.Since inception in year 2011,we have been growing and expanding our footprints in we have been growing and expanding our footprints in different industries & business practices & Locations
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases