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Practice Director - (CMS - Adobe Experience Manager)

Keywords / Skills : Delivery Management, Project Management, Global Delivery, Presales, Accounting, Agile Development, Proposals, Operational Excellence, Account Management, Content Management System, AEM, OWC, Magento

14 - 24 years
Posted: 2019-01-09

IT/ Computers - Software
VP Client Servicing
Posted On
9th Jan 2019
Job Ref code
Job Description
Job Description:

Position: Practice Director (CMS - Adobe Experience Manager)
Location: Hyderabad
Experience: 15 + yrs

Position Description: -
This person will have responsibility of delivering and owning a high level of governance of client relationships and global delivery.

Skill and Experience Level (15 + Yrs) :-
Good hands on experience on Content Management System (Adobe Experience Manager/OWC/Magento)
Excellent communication skills along with experience in managing and motivating high performance teams and individuals
Have proven ability to establish rapport, credibility, and influence others to drive results across the organization.
Has creative problem-solving skills related to teams, project deliverables, and cross-functional issues amidst changing priorities
Flexible and resourceful to manage changing operational goals and demands.
Experience in project management and/or delivery offshore/onshore models and Agile development process
Passionate about operational excellence and Governance
Proven ability to set expectations and communicate status to both technical and business/exec teams and take responsibility and ownership on all critical/major issues to get logical closure.
Proven experience in working in matrix organizations with varying technology practices
Experience in managing 100+ resources in a single account or multiple accounts

Manage multiple Global Delivery teams
Work with Onsite Account Manager in identifying the new opportunities and identify resource needs (Account Growth)
Lead the Presales activities from offshore for the new opportunities and defend the proposals
Lead the business review meetings with the customer
Prepare the metrics regarding the engagement on a regular basis and present to the management
Single point of contact for the account from offshore
Work with HR and Hiring teams in ensuring the timely fulfilment of resource needs
Mentor the next level leaders of the engagement
Should be comfortable in dealing with Architecture, Design, Program Planning discussions with senior client stakeholders on an ongoing basis.
Should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. Accountable for Client satisfaction, Delivery quality and Growth
Should be able to conceptualize, analyse, create blueprint for business transformations and present solutions

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Ranjith Kumar

About Company

GSPANN Technologies Inc.GSPANN is a US California Bay Area based consulting services provider focused on implementations in the Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space. Since 2004, our consultants have successfully served over 150 fortune 500 clients. We have implanted solutions in Enterprise Content Management, Business Intelligence, Data Warehousing, Information Management, Big Data, Mobility, QA Automation & Project Management areas. Good mix of subject matter experts, project managers, senior and junior consultants. We have a successful & proven cost-effective onsite, offsite and off-shore model. Our consultants helps our Clients with Strategy development, Architecture build outs, Delivery Services and Post Delivery Services (maintenance & support). Our Specialties: Enterprise Content Mgmt, Information Mgmt (BI and DW), Web Strategy and Solution, QA Automation, Creative and Design Mgmt, Interactive Marketing solutions, Content Authoring and Migration, 24 X 7 Application Support, Mobile App Development, Omni Channel Strategy
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