Job Profile: The suitable candidate shall be responsible for following:
• This job is mainly for Production planning and Control of Bicycle components. • Candidate should have worked in SAP environment for PPC function. • Should be well versed with principles of Planning, Scheduling, Capacity balancing, Resource balancing, feedback and monitoring functions. • Should have good analytical skills and knowledge of Excel to do detailed analysis of previous production vs Targeta, reasons for shortfall, suggest corrective measures to make up the lost dispatches/sales in rest of target period. • Job entails rigorous followups with various department for achieving the Planned and Target production. • Also responsible for making systems, procedures, work Instructions for smooth working of PPC department. • Shall be responsible for timely availability of finished goods and BOP parts for dispatch. • Preference will be given to candidates who have worked in bicycle or Two wheeler/Automobile Industry in follow-up department.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases