We think strategically to fabricate a powerful platform for your business!
AARIKA HR Professionals is a one-stop workforce management solution provider, which has grown, evolved and metamorphosed to the present, and has eventually gained in size as well as knowledge, attempting for greater heights. With our in-depth market knowledge and experience, we strongly believe in providing you with optimal solutions for strategic human resource management, training & development of talents, recruitment and staffing to help you accomplish your business goals.
"Our triumph doesn’t come from just rendering HR solutions and services to you. It truly comes from standing resolutely behind our clientele and their projects; when we commit to you, we commit for the long haul."
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases