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Keywords / Skills : General management, business management, relationship , Account Management, Telecom, Business Support System, business ethics

5 - 10 years
Posted: 2019-09-01

Customer Service Executive (Voice)
Posted On
1st Sep 2019
Job Ref code
Job Description
Job Description:

You will independently manage projects with high risk and complexity ensuring good profitability and quality. You will also ensure customer satisfaction with delivery and implementation of services, will have overall profit and loss responsibility for the assigned project and strong collaboration with regional Operations Head and Account Management

Skill Set:

- The candidate should possess + 5-7 years of relevant working experience preferably in the Telecommunication industry.
- General management experience in a large multi-national organization
- Possess strong operational and business management skills
- Able to build good relationship with internal and external customers
- Strong communications skills with fluent English and Spanish
- Ability to lead and influence customer and internal stakeholders as well as lead and motivate staff
- High personal presentation level
- Good understanding of business ethics
- Strong business acumen

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