Good experience in oil & gas projects. experience in primevera, MS projects software. hands on experience in power plant, gas plant, flow line, gulf experience is an added advantage. Desired Candidate Profile Please refer to the Job description above
Must have hands on experience in planning, coordination monitoring and controlling. Oil and gas industry experience preferred. Minimum 15 years with 8 years experience in the Middle East. BE Civil Engineering Primavera/MSP NICMAR
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases