Maintenance Engineer Qualification Degree / Diploma in Mechanical Engineering Experience - 5+ years of experience in Rotary Equipment, pre-commissioning & commissioning in Oil & Gas/ Refineries
Technical Support Engineer Qualification - Degree/Diploma (Chemical) Experience - 5+ years of experience in Technical Service/ Support, pre-commissioning & commissioning in Oil & Gas/ Refineries
Safety Officer Qualification - Degree/Diploma/B.Sc in any Engineering with Diploma Industrial Safety (Mandatory) Experience - 5+ years of experience in Technical Service/ Support, pre-commissioning & commissioning in Oil & Gas/ Refineries
Turnaround Planner Qualification - Degree/Diploma (Mechanical) Experience - 5+ years of experience in TA, Primavera, SAP, PM, MM in Oil & Gas/ Refineries
Contract Duration: 06 months and it will be extended depending on the work situation. Location - Bhatinda
Duty - Normal working is 08 Hrs. per day and 06 days a week. Company will not provide any accommodation; AEL will pay for HRA Reimbursement of Rs. 2,500/- PM towards accommodation reimbursement for outside candidates only. Transportation will provide by our client at site. One time Food will provide at site.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases