We have great pleasure to introduce our self as a leading recruitment agency in Mumbai (india) & have branches in Madras, Banglore and Kerala. We have been establish this business last 27 years and mainly recruiting the Professionals & Semi-skilled Workers in the various field like Refineries, Construction, Maintenance, Hospital, Airport, Hotel Catering and other filed to Saudi Arabia, Qatar, Bahrain, Kuwait etc. with entire satisfaction of our Clients.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases