BSRI Solutions Private Limited is a consummate company in the contemporary human capital and staffing arena with an aim to lead the way endowing with the comprehensive solutions in the HR domain for growing organizations. We, at BSRI Solutions seek to venture a trust worthy drive providing the most reliable Professional custom key in the hr mainstay such as recruitment, staffing, back ground check, payroll administration and other HRO solutions. BSRI Solutions solely focuses on the enhancement of client organizations by providing quality services on various aspects of their human resources and by letting the organization focus on its core issues.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases