SDLC Labs (www.sdlclabs.com) offers excellent and top solutions for business development to force the power of the Internet to attain the business objectives. We are a complete website development company with good experience in the leading online applications and technologies. At SDLC Labs India, we know that web design involves a lot of creativity and efforts. We expertise in:
• Providing professional website design and portal solutions • Complete front-end and back-end development/integration • Creating sites which are user-friendly • Static & Dynamic website design. • Domain and Hosting Services. • Full fledged Portal Solution. • E-commerce features. • PSD to templates. • Login and User Management. • Customization of open source CMS. • Animations on Site. • Advertising Modules. • Facebook and Twitter Integration and lot more....
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases