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Phone Banking/Virtual Banking – Voice Process – Leading MNC Bank

Keywords / Skills : Digital Relationship Manager, Inbound, Outbound, Virtual Banking , Voice Process

1 - 11 years
Posted: 2020-02-08

Banking/Accounting/Financial Services
Customer Service/Call Centre/BPO
Digital Marketing
Relationship Manager
1.50 - 3.60 lacs
Posted On
8th Feb 2020
Job Description
Digital Relationship Manager - MNC Bank Ltd-Salary 28K-HNI Clients

Hy Fly Consultancy

Free Placement / No Registration Charges

About The Co -Multinational Bank having Branches in more than 20 Countries

Designation-Deputy Manager -HNI Clients

Process-Inbound /Outbound/Digital or Virtual

Salary-29K + Incentives

Week Off-Sun Fixed +1 Alternate Week off

Job Location- Andheri/Thane/Malad

Job Responsibilities:

Handle only HNI Clients of the bank

Explain them Benefits of Digital Banking

Handle all banking related service of these HNI Clients

Phone Banking Officer -Captive Contact Center -HSC Passed - Bank Payroll - Belapur

Designation - Phone Banking Officer

Requirements - 10 Nos

Process- Inbound Customer Service

Qualification - HSC PASSED

Salary - 9500 net in hand to 10000 In Hand + Incentives+ Lunch

Will Be On The Payroll Of Bank ( NON BPO)

Age Limit - 29 Yrs

Job Responsibilities:

Speak to the customers who have shown interest in certain

Financial (Insurance) Co Payroll -Customer Service Executive -Day Shift -Sal 25K

Designation: Relationship Manager / Sr. Relationship Manager

Industry: Insurance

Job Role:

Make calls on the leads received through Online Form Filling or Missed Calls or Toll Free SMS’s received from the interested buyers

Understand the need of the customer & suggest an insurance policy over the phone - it may be a life insurance or health insurance or general insurance (vehicle)

Follow up with respective departments to solve the customer query about the product and follow up with the customer on time to time basis untill the call is closed

Achieve basic targets and earn incentives

10 am to 7 pm & 11 am to 8 pm Job

No. Of days working: Monday to Friday + Saturday Half Day / Sunday fix off

Desired Profile & Key Skills Required:

Graduate Pass, Post Graduate Appeared or Pass, Fresher, Experience in BPO - Outbound, grammatically correct English - written & oral, Basic computer skills, Typing speed of atleast 20 w.p.m., basic knowledge about Customer Service & Telesales

call 7738521154 - Priya
Hy Fly Consultancy

About Company

Hy Fly Consultancy provides free placements to job seekers based all over Mumbai, Navi Mumbai & Thane. We are specialized to place a job seeker in Banking, Insurance, Financial Corporates, Health care Corporates, E-Commerce, BPO/KPO/ITES, Consulting Industry. We provide placements through Large Job Aggregators, References, Social Media, Job Portals, Campus Recruitments & various other sources.
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