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Phone Banking Officers (Voice Process)

Keywords / Skills : International Call Center, Customer Support, Customer Service, Customer Care, Customer Support Executive, Customer Care Executive, Domestic Voice Support, Domestic Calling, International Voice Support, Voice Process, BPO, Call Center, Inbound, Semi Voice Process

1 - 4 years
Posted: 2019-05-24

Nationality
India
Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
24th May 2019
Job Description
Ensure Customer service excellence by

- Displaying complete onus to the customers

Query/problems

- Delivering service with requisite Courtesy and Accuracy

- Nil Defects (100% adherence to product & process)

- Ensuring Nil Customer complaints

- Ensuring excellent SLS scores

- Escalating / Highlighting customer Problem Incidences



About Company

A best consulting firm in the market

We can give you the best opportunities of growth, by helping you in searching out the best options available in this BPO industry.

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