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Phone Banking Officers

Keywords / Skills : Fluent English and Hindi

0 - 2 years
Posted: 2019-07-28

Job Description
· Communicating with customers through various channels for

banking process over the phone

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out so that you can answer

questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions,

comments and complaints.

· Communicating and coordinating with colleagues as necessary.

· Providing feedback on the efficiency of the customer service

process.

· Ensure customer satisfaction and provide professional

customer support.

About Company

TCM Solutions.
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