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Phone Banking Officer -Bank

Keywords / Skills : Phone Banking Officers, Phone Banking Officer, Graduate Trainee, Graduate Fresher, B.Com Fresher, Banking Domain, Banking sales, Banking Product, Cross selling, Inbound , Outbound, Telesales, Telemarketing, Customer Support, Customer Services, Domestic BPO, Fresher

0 - 2 years
Posted: 2019-06-24

Banking/Accounting/Financial Services
Customer Service/Call Centre/BPO
Banking, Insurance & Financial Services
Relationship Manager
Phone Banking Officer
Telesales Executive
Any graduate
1.70 - 2.50 lacs
Posted On
24th Jun 2019
Job Ref code
Bank Job
Job Description
We're Hiring Phone Banking Officer For  Private Bank !!!!!!!!!!!!!!

Call / Whats app : 9773322877  | Email : ssvhrservices@gmail com
1. Phone Banking Officer- Inbound
  • CTC & Grade : 1.70 Lacs & M1 (Assistant Manager)
  • Experience :We can consider Graduate/post Graduate Fresher’s for this role.
  • Prefer male candidates for this role night shifts on rotational basis.
  • Flexible to work 9 hour shift – rotational 24/7
  • Two rotational weekly offs
2. Phone Banking Officer- Outbound
  • CTC & Grade : 1.70 Lacs & M1 (Assistant Manager)
  • Experience : We can consider Graduate/post Graduate Fresher’s for this role.
  • Fixed shifts: 9: 30 am to 6:30 pm.
  • Two weekly offs – one fixed off on Sunday and other one on any week day.
Role & Responsibility:
• To Attend the inbound calls / Outbound Calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
• To identify and convert the opportunities for cross selling (banking product) on customer's call
• Responsible for quality communication and customer servicing within laid down productivity and service
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

Job Requirement:
• Good communication skills Verbal & Written
• Flexible to get scattered 8 Week Offs in a month with 9hours shift
• Good listening skills and strong communication
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity

Required Experience, Skills and Qualifications
  • Should be a least graduate.( Any Stream Graduate)
  • Western line candidates will be not consider for this profile
  • Graduate Freshers Can Apply
  • Should have good communication & interpersonal skills.
  •  Age not above 32 years.


 PF + Gratuity + Allowance + Lucrative Incentives

Salary: ₹15,000.00 to ₹30,000.00 /month

SSV HR Services

About Company

SSV HR Services is a recruitment solution firm catering to the Human Resource requirements for companies in India and overseas. We Caters to BPO /Non BPO /Corporate /Bank / Finance / Insurance/ Education / Real Estate / E Commerce / Logistic /
Interior & Architecture / Health Care Etc
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