1. Peoplesoft AR- Financial Consultant PeopleSoft Accounts Receivable / Billing 9.2 - Functional Consultant for a long term assignment. The person must be a PeopleSoft AR / BI 9.2 expert, functionally. Any technical knowledge would be preferable.
2. Peoplesoft AR - Technical Consultant: PeopleSoft Accounts Receivable / Billing 9.2 Technical Consultant on a long term basis,the person must be a PeopleSoft AR / BI 9.2 expert "This vacancy is being advertised by Skiliantech Limited trading as SkillRecruit which acts as an Employment Agency for the supply of permanent workers or an Employment Business for the supply of temporary workers". Peoplesoft
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases