Aarna Intech specializes in full spectrum of flexible and practical IT solutions, We pride ourselves for matching the talent with right opportunities in Staff Augmentations thereby addresses our client needs to achieve Business goals.
Aarna Intech has aggressive plans and footsteps towards the cloud ERP solutions and mission is to be the global provider of business solutions. Today, SAP is an innovation hub, making significant contribution to its flagship products such as SAP HANA, the platform for next generation applications and analytics; SAP S/4HANA, the real-time ERP suite for digital business and holds key product responsibilities.
As Internet of Things (IoT) is a strategically important topic for SAP worldwide, AarnaIntech has a pool of rightful talent and professionally qualified team, which provides a cloud-based collaborative asset management platform that lets clients take full advantage of the IoT.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases