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Paytm hiring for customer service voice process call vaishali@7290080679

Keywords / Skills : Customer Service Executive (Voice)

1 - 3 years
Posted: 2018-04-16

Job Description
For Immediate Response Please call Vaishali@7290080679
Paytm is hiring for CSR
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Work Location : Noida
6 days working
One side cab after 8 pm.

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