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Outbound Sales, Outbound Calling, customer service representative,

Keywords / Skills : customer service representative, Inbound And Outbound, Outbound Sales, Outbound Calling

1 - 4 years
Posted: 2019-03-16

Nationality
India
Industry
Banking/ Financial Services
Insurance
Function
Customer Service/ Call Centre/ BPO
Banking, Insurance & Financial Services
Role
Customer Service Executive (Voice)
Education
Class 12
Salary
1.10 - 3.30 lacs
Posted On
16th Mar 2019
Job Description
Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication
Open and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Maintain financial accounts by processing customer adjustments

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Prepare product or service reports by collecting and analyzing customer information

Contribute to team effort by accomplishing related results as needed

About Company

Corporate Ladder was incorporated in 2008, We are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to optimize their career choices.. Here at Corporate Ladder we have a great combination of youth, experience and hard work.

We offer HR services for ITES/BPO/KPO, IT & Non IT sectors. Our organized and professional work allows us to place the right candidate at the right place and for the right job. Corporate Ladder is specialized in Recruitment services, Training, People development Programs and Temporary work force solutions.
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