Excellent Communication Min 06 Month International BPO Exp bonth side cab 2 Times Meal 5 days Working Cab/ Meal /Night Shifts Salary 15k Call Anita 8851030125 Shristi 7838882457 CANDIDATES FROM SOLAR PANEL EXP ALSO REQUIRED
Desired Candidate Profile
Process Must Be from international BPO Call Anita 8851030125 Shristi 7838882457 SALARY NEGOTIABLE WE ARE HIRING FOR STABLE BPO'S ONLY
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases