Work Location- Chennai Experience - Min, 6 years of experience Top 3 skills that is must- BOM, WIP, MRP, ASCP OM ,PO ,INV
Perform as Oracle ERP Manufacturing support consultant for our client's project in Manufacturing and Supply chain area Job Description
Hands on work experience in BOM, WIP, MRP & ASCP
Responsible for end to end delivery of Manufacturing module and providing progress update to Management and customers
Expert in Oracle e-Business suite R12 including, Inventory, Bills of material, Costing, ASCP modules with at least two full lifecycle Oracle R12 implementation and support.
8+ years Oracle applications techno functional experience in various Manufacturing modules like , WIP, INV, BOM, Costing ,MRPand ASCP.
Working knowledge of the Oracle EBS Plan to Build and Order to Cash processes is must.
Knowledge of configuring the OSFM, BOM, Costing Modules within EBS version 12.2
Strong knowledge of Oracle technical (SQL/PL SQL) coding and interface, extension designs is required.
Ensure delivery related documentation is accurate and kept up-to-date at all times Ensure quality of practice meets contractual SLAs and organizational policy and procedures
Responsible for generating Daily / Weekly / Monthly Reports Undertake process gap analysis to find potential areas of improvement, enhancement and/or process re-engineering and implementing these improvements
Ensure KPI delivery as per agreed SLAs Demonstrate a strong understanding of Products and Services Should have worked in Customer facing role as Support Consultant
Flexible to work in late evening shifts Shift Rotation (24X5)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases