Oracle L2 DBA Experience: 6-8 Yrs. Location: Hyderabad Skill set: •6+ years overall experience as Oracle Core/RAC DBA • Experience with Oracle, Oracle replication, clustering, and scaling ( RAC, DATAGUARD ) • Strong database administration experience and technical expertise for On-Call monitoring and management of a large number of Oracle instances • Experience with database backups and remote disaster recovery • Implement replication/ backup/ recovery of databases and hands on experience with database movement between environments. • Experience with managing large, production database servers • Experience with Mysql/MSSQL Database Administration is big plus • Experience with Linux servers, vmware and storage is plus • Experience with ODA(oracle Data appliance) or OMS administration is plus
Preferred Qualifications • Effective communication and strong collaboration skills are requirements for the position • Strong troubleshooting and problem solving skills • Experience with managing production database servers • Passion for learning and using new technologies • Thrives in a fast-paced, innovative environment
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases