2. Managing Oracle 11 g databases, RMAN backup, export and import backup, New installations of Oracle11g and administration of Oracle 11g RAC.
- Educational criteria will be BE & above, PG are perfectly fine. If BCA/BSC Or Diploma then at least one external certification (any technical/PROCESS certifications like ITIL/CCNA/MCP/MCITP/LINUX is must).
2. Candidate should be ready to work in 24- 7 shift. Desired Candidate Profile
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases