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Oracle Apps DBA - Sr Consultant / Application Tech Lead (ATL)

Keywords / Skills : oracle apps dba, Oracle Apps DBA Manager, Lead Apps DBA, ATL, Oracle Apps DBA Lead

8 - 18 years
Posted: 2019-04-03

IT/Computers - Software
Database Administrator (DBA)
Posted On
3rd Apr 2019
Job Description
Oracle Apps DBA - Sr Consultant / Application Technical  Lead
Job Location:- Pune, (Erandawane,Off Karve Road)
Experience:- 8-15 Years

  • Work in as the Application Technical Lead (ATL) Engagement Team to oversee support and service to the customers you have overall responsibility for. 
  • Report to the Customer Program Manager (CPM)
  • Follow Incident management guidelines to ensure Incidents and Project assignments are acknowledged, accepted and completed
  • Adhere to Incident escalation via senior DBAs and other stakeholders
  • Participate in handoff calls for project tasks and other urgent assignments to next on shift resources
  • Follow the global shift rota and PTO management to ensure service delivery.
  • Attend quarterly and annual meetings with the customer to discuss service delivery and assist with any concerns the customer raises
  • Be the primary escalation contact for the customer and Velocity senior management for escalations
  • Oversee the RCA (Root Cause analysis) document delivery to your customers for any critical incidents
  • Manage the DR design, oversee the implementation and annual test cycles for your customers
  • Lead on SOW (Statement of Work) generation for additional support services requested by the customer and oversee SOW delivery
  • Project Manage and and participate in delivering technical solutions for new and existing customers
  • Installs, upgrades and migrations of EBS platforms for new and existing customers on public, private and hybrid cloud
  • Perform system health checks, compile recommendations and establish root cause for chronic issues
  • Engage with various stakeholders within Velocity, Oracle, 3rd party vendors and customer management
  • Rollout and configure the suite of customer applications developed for the Global EBS team used to automate cloning, backup management and maintenance
  • Minimum 8 years experience as Oracle Apps DBA
  • Excellent communication skills
  • Previous experience engaging with customers and other stakeholders in meetings and delivering presentations.
  • Well organised, ability to manage and prioritize workload and work independently
  • Competent in developing documented process and adhering to DBA standards and best practices as you deliver solutions
  • Strong experience in the following areas
           a. Customer engagement
           b. Leading DBAs in solution delivery
           c. EBS system installs/upgrades.
           d. EBS platform migrations
           e. Performance tuning
           f. Rollout of new technologies and applications
  • Experience with some of the following technologies
           a. Scripting : Perl, Python, C Shell, Bourne Shell, Korn shell
            b. OS: OEL, AIX, Solaris
            c. Oracle DBMS 11g, 12c, RAC, Enterprise Edition, OEM
           d. Oracle EBS 10.x, 11.x, 12.x.
           e. Middleware: OBIEE, Hyperion, SSO, UPK, Demantra, Vertex, SOA, APEX, VCP
  • Evidence of Professional Certification

About Company

Velocity Technology Solutions is a leader in enterprise and business application services, fully- managed and protected within a virtual private cloud. It is dedicated to lowering operational costs, providing industry-leading service levels and improving software performance while reducing the burden on IT staff and enabling deployment flexibility. Velocity provides virtual private cloud solutions for enterprise applications with high levels of performance. Expertise managing software 24/7, combined with proprietary technology that enhances availability, security, and control, make Velocity the trusted partner for rapidly and securely deploying application investments into a secure and resilient virtual private cloud.

Velocity is headquartered in Charlotte with facilities in Minneapolis, Nashville, Denver, Tampa, India, Singapore, London (Canada), and Glasgow. Velocity is a portfolio company of Silver Lake Sumeru, a global leader in private equity investments in growth-oriented technology and technology-enabled companies.
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