Just found your CV over Naukri so thought of Interacting in case you are looking out for the opportunities in Mumbai
I have an Opportunity with P. techno Soft, Mumbai for Project Manager Role Please go through in case you would like to go with the same.
Please find the JD beneath:
JD - Project manager
1. Should have 8+ Years of experience in the field of project management 2. Should have managed and delivered 2 to 3 projects end to end 3. Preferably should have experience of setting up 3 tier cross platform IT Applications 4. Should have very good communication skill 5. Should good in stakeholder management 6. Should Preferably be PMP Certified
About Perpetuuiti Techno Soft:
Perpetuuiti is focused on enabling Digital Transformation for companies by building Futuristic Software Products that help transform the way businesses operate.
We are a leading Enterprise Software Products Company with innovative products built in accordance with global benchmarks transforming the way businesses operate in the digital age.
We deploy futuristic technologies like Artificial Intelligence (AI), Cognitive Computing (CC), Machine Learning (ML), Robotic Process Automation (RPA) and iNTELLIGENt Process Automation (IPA) to enable iNTELLIGENt Automation solutions for iNTELLIGENt Business Service Availability Management (iSAM), iNTELLIGENt Organizational BCP Automation (iBCM), Data Replication and Cloud Migration, Real-Time Auto-Discovery of Application IT infrastructure and Application Interdependency Mapping.
Incepted in 2011, we have pioneered innovative products that have been well accepted and trusted by our Customers and Partner Ecosystem comprising Fortune 500 global organizations from a diverse set of industry verticals like BFSI, High-Tech, BPM and Telecom.
We are a Gartner Cool Vendor in Business Continuity Management & IT Disaster Recovery Management for 2015 and also is included consecutively for the second year in the Gartner Hype Cycle for BCM and IT-DRM in 2015 and IT-SCM in 2014.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases